The Irish Patients’ Association today welcomes the announcement by the Minister for Health to reform our acute hospital system particularly the stated commitment to
Better patient safety
Better Patient Care
Better Value for Money
Many reforms have been heralded as examples of excellence and failed to deliver.
Stephen McMahon CEO of the Irish Patients Associations said “Troikaitis dictates that the Government and its Minister must deliver the hard transparent evidence of performance in this reform and that those who fail in the delivery of these deliverables are held to account if they fail to meet objectives. Continue reading →
The Audit reports released today makes grim reading for patients who use some of the 14 hospitals audited. What for the remaining 43 yet to be audited ? .Patients who contact a healthcare infection can die or at worse be injured from such infections.
Recognising the ever increasing work load of HIQA, it is imperative that routine audits are not side lined by headline pressures for other investigations. A two year gap for such audits is not acceptable and calls into question commitments to stop preventable infections as such audits have a key role in delivering safer care. Continue reading →
There is a need for more empathy and better communication, agrees patient advocate Stephen McMahon, who says he can identify with some of what Hafford says. As CEO at the Irish Patients Association who has spent 15 years listening to the complaints of patients, he reports that people often feel they’re not being properly heard.
“You hear from patients that they feel they’re going back to the GP with recurring problems. They say the doctor’s not listening to them.”
On many occasions, McMahon says, he’s advised patients to clearly request that their doctors look at them as if they were seeing them for the first time. This is to encourage doctors to actually listen to what the patient has to say.